To update the mailing address associated with your account, please complete our online "Change of Address" form.

To sign up for direct deposit, please visit our owner portal at MineralAnswers.com/owner-portal/formentera.

1. Your revenue/production statements (both electronic and paper format)
2. Your revenue check attachment (next to "Payee ID" in the top right corner)

Email communication to ownerinquiry@formenteraops.com allows us to track correspondence and address your questions/issues much faster, but there is a phone number to call.

(512) 646-0881

Please be aware that contacting us via phone will most often result in delayed response times as we receive numerous calls daily.

No, checks are still an available form of payment.

Before contacting our revenue department, please consider that direct deposit should be received by the last day of the month and paper check should be received within the first week of the following month depending on location and banking policies.

Formentera will void outstanding checks 45 days after the issue date in order to give lost mail a chance to be delivered. If you request a check to be voided, please allow 60 days (two revenue cycles) for the voided funds to be reissued.

E-mail the revenue team at revenue@formenteraops.com.

Include the following information:

• Name on Account, Owner Number/Payee ID
• The last four digits of the tax ID associated with the account for security purposes.
• Current Mailing Address
• Month(s)/Year check was distributed.

Please contact ownerinquiry@formenteraops.com about the transfer of interest.

The transfer process takes approximately 90 days to complete upon submission of all required documents.

To transfer the estate, we will need the following information:

• If the owner died with a will (testate) and the estate has been probated, please provide a recorded copy (recorded in the county/counties in which the deceased owned property) of the following:
  • Death Certificate
  • Last Will and Testament
  • Order Admitting Will to Probate
  • Letters Testamentary
  • Final Decree of Distribution
• If the owner died without a will (intestate) or you will not be probating the estate, please provide a recorded copy (recorded in the county/counties in which the deceased owned property) of the following:
  • Death Certificate
  • Proof of Death & Heirship (prepared by a disinterested party)

We will also need completed W-9 Forms from any beneficiaries/heirs.

Please contact ownerinquiry@formenteraops.com to notify us immediately.

We will temporarily suspend your owner account so that no further payments are disbursed. Our new owner portal will allow you to update your bank information as soon as you have a new account.

Please understand that we are often inundated with calls, emails, and letters. Repeated attempts to contact us will not expedite your case and will likely extend the wait time for every owner needing assistance.

Please contact ownerinquiry@formenteraops.com with "Mineral Interest" as the subject line and include the name on the account, Owner Number/Payee ID, and brief description of your interest that you would like to sell.